1. Information We Collect

When you visit or purchase from The Deal Site (thedealsite.co.za), we collect information necessary to process your orders and provide customer service:

• Personal Information: Name, delivery address, email address, and contact phone number.
• Payment Details: Encrypted transaction identifiers processed securely by Paystack or direct bank EFT (we never store raw card numbers on our servers).
• Order History: Products ordered, order dates, and shipping preferences.

2. How We Use Your Data

We use your personal data strictly for legitimate e-commerce operations:

• To process, fulfill, and ship orders via PUDO lockers or door-to-door couriers.
• To send order confirmation receipts, tracking updates, and delivery notifications.
• To respond to your customer support inquiries via WhatsApp or email.
• To prevent fraudulent transactions and maintain store security.

3. Data Security & Protection (POPIA Compliant)

We implement comprehensive administrative and technical safeguards to keep your personal information secure, compliant with the South African Protection of Personal Information Act (POPIA). All communications and payment transactions are secured with 256-bit SSL encryption.

4. Contact Information

If you have any questions regarding this Privacy Policy or wish to update or delete your stored details, please reach out to us:

Email: [email protected]
Address: 179 Jacaranda Road, Kyalami AH, Midrand, Gauteng, 1684